"Feather"dale Visit

Hello,

2 weeks ago I got a call from a friend from Phoenix whom I had not spoken since 2007. It was a pleasant surprise and came to know that she was visiting Sydney for a week to tour around. She arrived over the weekend and had shown interest to visit a zoo which was quite close to our house. It is a 10 minute drive from here and we had not taken a chance to see in the last 2.5 years!! Guess it took a visitor from the Wild Wild West for us to look at some next door wilderness!! So we went to the Featherdale Wildlife Park which was tucked inside a quiet suburb nearby-http://www.featherdale.com.au/ .

It was a small zoo which could be covered in a few hours. A very nice idea for a picnic (they allow food to be brought in from outside) on a good weather day. The weather was bearable though it turned out to be a bit nippy towards the later part of the afternoon.

Their primary attraction is the Koala bear. There were "heaps" of them mostly resting in their own cozy spots. It was interesting to see one Koala jump right into a zoo keeper's arms and she was carrying it around like a baby on the hip. There were few other native favourites such as Wombats, Wallabies, Dingos, Tasmanian Red Devil and of course the Roo (Kangaroo). We couldn't see a full grown roo though.

The surprising fact for me was the bird collection they had. Quite a variety for a zoo of that size. Some of the birds were quite "vocal" in showcasing their skills. Should've taken some video to record the melodies. Maybe next time. They had a collection of local and tropical birds. Very colourful indeed. It was a pity for the camera that the birds were in their fenced areas. Still managed to click a few virtually bypassing the fences. It was interesting to see the Peahen and the Peacock. Probably my first time seeing a Peahen? If the male (peacock) is supposed to be the prettier version....why do we correlate that with females in Tamil? It is quite ironical to call a girl "Mayil" - which basically means "not so pretty bird".

One another interesting feature was their "passport ticket". The entry pass had a small map and page with their local species. Next to each exhibit was a stamp pad and seal of that animal. Nandhitha found it "cool" to be stamping each animal. At the end we realized we missed out the Emu and went all the way to the other end of the park to get the stamp. Only to realize that one can stamp everything at one go just near the exit!!! 

Signing off for now...

Have a great week!!

C

Shanghai Connection

Hi,

This last week has been one of the most hectic days with a trip to Shanghai, Melbourne, Nandhitha's singing concert and a dinner party thrown in within a span of 7 days. It felt nice to get back to a routine Monday. :-)

Shanghai - what can I say, truly an experience. I had been there for 2 days for attending a conference where my organization had a booth. It was a first of a kind on several counts from going to China to hosting a booth in a conference. I survived. :-)

The fun began right from Sydney airport where I was the only non-mongolian or non-caucasian looking guy in the aircraft. Usually there is at least one of our brothers or sisters on their way back home. Probably not many prefer a stop over in Shanghai. ;-) Thanks to China Eastern airline's website I did not have any option to select a meal so braced myself for a culinary adventure in the flight. The moment the food came out the plan smelt exactly like a Chinese restaurant.

Have to write a few words about our Chino bhais. They have a tendency to travel in groups (which was a fact that was actually confirmed by an expert in the conference.) Almost everybody in the flight seemed to know each other. The moment the seat belt lights were turned off they got up and started chatting with their mates. I guess they don't trust their own country's airline for food...many had brought dried noodle packs to snack in between. I must admit that I did not have any major problem with the food (had a good fix for my chinese craving for the next couple of days). I guess one doesn't really give a damn for any announcement or sign board. Even if the toilet sign says occupied they try their luck by knocking at the door and even a light bang to see if someone is really inside. It was also funny to see people getting up from the seats the moment the wheels touched the ground on landing. The flight attendants had to rush behind them to sit down.

It was a 10 hour direct flight from Sydney to Shanghai. China Eastern was like 20 years behind on in flight entertainment (IFE as our industry folks call it). There was no personal entertainment screens (leave alone On Demand entertainment). Managed to watch Chinese, Japanese and Korean movies. Of course there was no use of the headset since all I needed was the sub title. One interesting movie (Korean) was "Architecture 101". It is about some high school / university romance and the concepts / drama seemed quite similar to an Indian movie. I guess sentiments are universal. :)

My culinary adventures were quite interesting not because of the cuisine but more due to the language. What can I say...I was not as prepared as some of my colleagues. They prepared printed cue cards of some of the common words they will be using to communicate. My colleague took me to a hawker where he was selling different types of barbeque sticks. There were different kinds of meats and veggies. I tried something that "looked" like chicken meat and also tasted like one. However not sure of what it was actually. :-)

It was a 2 day conference and I had to rush back immediately after the conference. Did not have much time for sight seeing except for a visit to the Bund. Which had the Shanghai sky line with the Pearl tower etc. The weather in Shanghai was just like in Chennai (or Mumbai as some would want to compare). The chinese males had an interesting way to escape the humidity. They all roll up their shirts up to their chest to get some "air". ;-) Anyways... thus ended my Shanghai connection. Not sure if I would want to go back again on my own except for a guided tour or something. One definitely needs a translator around (in whichever form).

Weekend was quite hectic with Nandhitha's first on stage performance for carnatic singing. It was a grand event - Raaga Sangamam 2012. Lots of efforts put in by the teacher, kids and of course the parents. :) It was worth the effort though...

So long folks....

Have A Great Week!!

C

Blue Ocean Strategy - A Book Review

Blue Ocean Strategy - A book I've been wanting to read for years and  finally got my hands on it during my last trip to India. If I were to summarize it in a sentence - A pragmatic guide for organizations to differentiate themselves in the market. No - I did not lift this from the back cover. ;-) It very candidly discusses reality as it is without covering it up. For eg., "Organizational politics is an inescapable reality of corporate and public life." Books of this nature are mostly biographical or heavy research material which describes what someone did. This book gives an almost step by step procedure on what someone should do to build what they call as an "uncontested market place". The flow of the book cannot be any better. It begins with explaining what a "Blue Ocean" means, moves on to guidelines on formulating, executing and finally sustainability and renewal of the strategy. This last bit about sustainability and renewal is something not many people think about. Mr. Kim and Ms Mauborgne have really laid it out all the way through the end....and beyond. Of course I do not and cannot talk about every little tip the book offers, but wanted to paraphrase a few concepts that simply stands out. 

Beating Competition - The only way to beat the competition is to stop trying to beat the competition. (Sounds like Karate - the art of fighting without fighting). :-)

Value Innovation - Innovation without value tends to be technology-driven, market pioneering, or futuristic, often shooting beyond what buyers are ready to accept and pay for. Value innovation occurs (only) when companies align innovation with utility, price and cost positions. Value Innovation aims at decreasing costs and increasing customer value. Do not deliver the most sophisticated technology without delivering exceptional value.

Strategy Canvas - A tool for mapping your strategy against peers based on factors that affect competition among industry players, current and potential competitors. To fundamentally shift the strategy canvas of an industry, you must begin to reorient your strategic focus from competitors to alternatives, and from customers to non-customers of the industry.

Four Actions Framework

• Eliminate factors that companies in your industry have long competed on...factors taken for granted even though they no longer have value or may even detract 
from value.

• Determine factors to reduce cost where companies tend to over serve customers (for no gain)

• Raise the value to customers by eliminating compromises your industry forces customers to make.

• Discover entirely new sources of value for buyers and create new demand

Characteristics of a good strategy - Focus, Divergence and a Compelling Tagline. If not, strategy is quite likely to be muddled, undifferentiated and hard to communicate. It is quite likely to be costly to execute.

Understand your Buyer Groups - There will be different Buyer groups in any organization. The Purchasers who pay for the product or service may differ from the actual users, and in some cases there are important influencers as well. Although these groups may overlap, they often differ. When they do, they frequently hold different definitions of value. Look across your buyer groups and redesign the value curves to focus on a previously overlooked set of buyers.

Hidden Blue Ocean - Untapped value is often hidden in complementary products and services.The key is to define the total solution buyers seek when the choose a product or service. A simple way to do so is to think about what happens before, during and after your product is used. Can you identify and eliminate the pain points through complementary product / service offering across each stage?

Blue Ocean is not Fuzzy - The process of discovering and creating blue oceans is not about predicting or preempting industry trends. Nor is it a trial-and-error process of implementing wild new business ideas that happen to come across managers' minds or intuition. It is about reconstructing existing market elements across industry and market boundaries.

Four steps of Visualizing Strategy - Awakening, Exploration, Strategy Fair, Communication

Sequence of Blue Ocean Strategy - Determine Buyer Utility, Define (acceptable) Price, Derive Target Cost & Define ;">Adoption;"> strategy. 

Typical Hurdles - Cognitive, Political, Resource, Motivational

Voluntary Cooperation - People's minds and hearts must align with the new strategy so that at the level of the individual, people embrace it of their own accord and willingly go beyond compulsory execution to voluntary cooperation in carrying it out. Voluntary cooperation is more than mechanical execution where people do only what it takes to get by. It involves going beyond the call of dury where individuals exert energy and initiative to the best of their abilities, even subordinating personal self-interest to execute resulting strategies.

3 Es of Fair Process  - Engagement, Explanation & Expectations

In summary, a great book to read and have in your collection rather than renting from a library. As they say - It's a keeper!!

Happy Swimming in the Blue Ocean!!

C